Privacy Policy

Effective Date: March 3, 2025

Welcome to Cyberved AI!

Cyberved AI ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our software-as-a-service platform ("Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect▼

1.1 Information You Provide to Us

  • •Account Information: When you register for the Service, we collect your name, email address, phone number, payment details, and other information you provide.
  • •Support Requests: If you contact us for support, we may collect additional information related to your inquiry.

1.2 Information We Collect Automatically

  • •Usage Data: We collect information about your interactions with the Service, such as pages visited, features used, and time spent.
  • •Device Data: We collect information about the device you use to access the Service, including IP address, browser type, and operating system.
  • •Cookies: We use cookies and similar tracking technologies to enhance your experience. You can manage cookies through your browser settings.

1.3 Information from Third Parties

  • •We may receive information from third parties, such as payment processors or authentication providers, to facilitate your use of the Service.

2. How We Use Your Information▼

  • •To Provide the Service: To create and manage your account, process payments, and deliver features.
  • •To Improve the Service: To analyze usage patterns, diagnose issues, and enhance functionality.
  • •To Communicate with You: To send service-related updates, respond to inquiries, and provide support.
  • •To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.
  • •For Marketing: With your consent, we may send promotional emails or offers about our Service.

3. How We Share Your Information▼

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

  • •We share your information with trusted third-party service providers who assist us in delivering the Service, such as payment processors and hosting providers.

3.2 Legal Compliance

  • •We may disclose your information if required by law or in response to valid legal requests.

3.3 Business Transfers

  • •In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 With Your Consent

  • •We may share your information with third parties when you explicitly consent to such sharing.

4. Your Rights and Choices▼

4.1 Access and Update

  • •You can access and update your account information through your account settings.

4.2 Data Portability

  • •You have the right to request a copy of your data in a portable format.

4.3 Opt-Out of Marketing

  • •You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

4.4 Deletion

  • •You can request that we delete your personal information, subject to legal and contractual obligations.

5. Data Retention▼

We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize your information.

6. Data Security▼

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers▼

If you access the Service from outside India, please note that your information may be transferred to and processed in India or other countries where we or our service providers operate. By using the Service, you consent to such transfers.

8. Children's Privacy▼

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

9. Changes to This Privacy Policy▼

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Your continued use of the Service constitutes acceptance of the revised Privacy Policy.

10. Contact Us▼

If you have any questions or concerns about this Privacy Policy, please contact us at info.cybervedai@gmail.com.

By using Cyberved AI's services, you acknowledge that you have read and understood this Privacy Policy.